25 years of Manufacturer authorized Audio Video Solutions

HIGHLY RECOMMEND!!!! Dean and his team are outstanding! It is very apparent that they truly are partners who want to help you and are not in it for the quick buck. Dean is very responsive and knowledgeable. After successfully installing a new mother board, unfortunately our display image was the next to go a couple of months later. Dean returned and agreed to take the TV back to the shop for further diagnostics on his own dime. After continued troubleshooting and contacting the manufacturer to confirm his findings, it was concluded that the TV needed to be replaced. At this point Dean was kind enough to open a service ticket with the manufacturer and guide me through processing a claim, to the point where he even took pictures of the TV artifacts and submitted them on my behalf over Thanksgiving weekend. In the end, it is because of how Dean and his team went above and beyond to help me that the manufacturer offered a deep discount on a new TV.

Dean from NETS was an extreme professional that I highly recommend to anyone in need of a TV repair. I had a Sony OLED with a failed display. Dean came the day after I called and diagnosed the issue. Unfortunately the part that failed was not available, so he was able to give me all of the information that I needed to navigate through the process with Sony and remedy my situation. He really went the extra mile for me. I now only have one TV repair company saved on my phone. Thank you Dean!!!

Dean at New England television has been outstanding. I have had to work with him and NE Television Service in regards to several TV warranty repairs. The company has been fabulous. He has not only been thorough and knowledgeable with his feedback, but he has provided solutions that best suit my needs. I would recommend his services to anyone.